The Passage - Urban Retreat Hotel Basel

Friendly staff, convenient location with good transport options, modern atmosphere, varied breakfast selection. Clean and nice room, with coffee machine. Staff helpful but no onsite authority. Upgraded to comfortable and well-appointed room, outside center but safe and quiet area. Helpful staff, nice and uncluttered decor, Nespresso machine in room. Well-organized bathroom and wonderful shower. Excellent welcome, comfortable and quiet room. Breakfast served in pleasant environment. Great location for accessing center. Effective air conditioning. Suggest upper level room for daylight. Easy walk from railway station.

The Passage - Urban Retreat in Basel offers a great location near the old town, with friendly staff who speak perfect English. The rooms are modern, spacious, and quiet, with amenities such as AC, gym. The breakfast offers fair choices of food, and the hotel provides helpful services like free rides on public transport.

N/A

Great Location: the hotel is conveniently located near a main square and public transportation, making it easy to explore the city during my weekend stay.

Limited Answers from Reception: I found the reception staff to be unhelpful, as they gave limited and brief answers to any questions I had.

The hotel is situated right in the center of everything, making it extremely convenient for business travelers. The rooms are spacious and modern, with comfortable beds and well-equipped bathrooms. The staff is friendly and always ready to assist with any needs. The breakfast, although not outstanding, offers a good variety of options. Additionally, the hotel has a gym with free weights and machines, perfect for those looking to stay active during their stay.

The breakfast could benefit from a bit more variety to cater to different preferences.

I had an amazing stay at a conveniently located hotel with a fun and friendly atmosphere. The property was cute and easy to find from the train station. I loved that I could easily walk to all the major sights, and even had time to visit the zoo and the papermill museum, which was fantastic! The breakfasts were great, with a variety of hot and cold options. Plus, my kid ate for free! it was a delightful experience.

Modern, spacious room. Comfortable bed. Great bathroom. Excellent location. Close to city center. Convenient parking. Very clean and modern. Helpful and friendly staff. Peaceful and quiet.

Nothing, it is perfect.

Convenient location near train station, airport, restaurants, shops, and Christmas Market. Helpful and responsive staff. Clean and well-maintained. Nice gym with towels and water. Spacious room with large bed. Friendly staff, good service, provided requested items quickly. Umbrellas available. Room ready before check-in time. Lovely room with great air conditioning, comfortable bed, and amazing shower. Upgraded to comfortable and well-appointed deluxe room. Quiet and safe area. Staff provided helpful advice. Simple and uncluttered decor. Nespresso machine in room. Well-organized bathroom. Wonderful shower.

We absolutely loved our stay at this hotel. The location was perfect for us, as it was right in the centre of all the action but still peaceful. We were able to easily walk to the city centre, where there were plenty of restaurants and shops to explore. The cleanliness of the hotel was top-notch, and we were impressed with how well-maintained the facilities were. The staff was incredibly helpful and friendly, making us feel welcome from the moment we arrived. Additionally, the breakfast provided was delicious and had a wide variety of choices.

Was all great.

The hotel is perfectly located on the edge of the old town, making it really convenient to explore the city. It is also very close to the bus stop, which is great for getting around. The rooms are spacious and comfortable, with excellent power showers in the bathrooms. the gym and sauna facilities are top-notch, perfect for those who enjoy staying active during their travels.

The breakfast options were quite poor, which was a disappointment.

A wonderful stay

This place is a modern and stylish hotel that provides enhanced comfort and quality services. The staff here are friendly and accommodating, going out of their way to make sure all my needs were met. The rooms are fresh and light, with very comfortable beds and great showers. I loved the lovely toiletries provided in the bathroom. In the mornings, the breakfast spread was impressive with a good range of tasty food, teas, and coffee. The location of this hotel is also fantastic, situated just above the old city on a hill above the river. It offers easy access to the old town via steps, making it convenient to explore the area.

I would highly recommend this hotel to anyone looking for a luxurious stay.

I recently stayed at this hotel and had a great experience. The location was really convenient, as it was just a short walk from the old city and near many tram stops. The room itself was modern and stylish, with comfortable beds and great toiletries in the bathroom. I especially loved the terrace outside the room, which provided stunning views of the river and surrounding area. The staff were also incredibly helpful and friendly, which made my stay even better.

I would highly recommend this venue to anyone looking for a comfortable and luxurious stay in the city. The service was top-notch and the amenities were all excellent.

Great location above the historic area, pet friendly, modern spacious rooms, helpful staff, excellent gym.

Felt like home, no complaints at all.

Had an amazing Easter weekend at this hotel! the location was incredibly convenient, just a short walk to all the major sights. the breakfast spread was fantastic, offering a variety of hot and cold options. Plus, my child ate for free! We also loved the funky and stylish contemporary design of the rooms, with the glass wall in the bathroom letting in lots of natural light. the courtyard was a great place to relax with its comfy furnishings and chill-out music.